Payments
We collect payment at check-in. We accept cash and credit cards (VISA, Linx, MasterCard). We offer a 5% discount for payments made in cash. We do not accept personal checks.
Reservations
We reserve the right to adjust guest rooms to accommodate requests. All adjustments will be comparable or upgrades.
Minimum stay
We require a two (2) night stay on most weekends and accept single night stays on weekdays. Minimum requirements may change based on certain events and convention periods. Exceptions are made based on availability.
Deposit
There is a one-night, non-refundable deposit required at the time of booking. Additional cancellation charges may apply. When reserving two or more guestrooms, a one-night, non-refundable deposit is required for each room reserved. All rates are based on up to 2 guests, additional persons are $35us per night. Children under 2 years are free.
Transportation
Transportation will be provided to and from the airport for a small cost of $15.00 USD. Free transportation to and from the airport to guests who are staying more than (7) seven days at any of our guesthouses.
Cleaning fee
Cleaning fees are always refunded if the reservation is cancelled before check-in. the cleaning fee is 15us.
Check-ins
Check-in is by appointment only and is between the hours of 7:00 am - 9:00 pm on Weekdays, 8:00 am - 12:00 pm on Saturday and Sunday. Arrival time must be given in advance of your stay. Please contact us if your arrival time should change. A change in check-in time without prior notification will incur an additional $25.00 USD service fee.
Guest keys
There is a $15.00 USD replacement fee if guestroom keys are lost or not returned.
Smoking
The Mountain view and La Realista guest houses is a strictly non-smoking facility. Smoking in your room will result in a damages fee of up to $50.00 USD.
Pets
Due to other guests' sensitivities, pets are not allowed at the Mountain view and La Realista guesthouses. If you bring a pet, you may be asked to leave without a refund and may be fined up to $10.00 USD.